Commitment to data privacy
Visiana ApS values your privacy and is committed to protecting it while you are visiting our website or using our services. We do not sell or share your personal information.
Contact and Inquiries
In case you have any questions or inquiries on collecting, processing or use of your personal information, you can always contact us via or by sending a request to Visiana ApS,
Agern Alle 24, DK-2970 Hørsholm, Denmark. For example, you can always contact us requesting to review, update or delete your private information or any of your subscriptions at any time.
Use of personal information
1. Why we collect your information
Visiana ApS uses personal information in order to provide the services in correlation with requests that were made while providing us with such information.
Visiana ApS may collect personal information in order to:
- Better understand your needs, interests, and suitability for various products and services;
- Recommend specific products and services that may meet your needs;
- Establish identity;
- Deliver products and services;
- Provide customer support and services;
- Provide ongoing service delivery;
- Provide you with information;
- Improve products, services, and service delivery;
- Respond to issues, questions, and queries;
- Protect you and us against errors or fraud; and
- Co-operate with law enforcement and legal authorities, where required, to comply with applicable laws and with court orders.
Our legal basis for processing your personal data is:
- Your consent, if you have given your consent to the processing of your personal data for one or more specific purposes. Processing based on consent is in accordance with Article 6(1)(a) of the General Data Protection Regulation (the “GDPR”).
- Legal obligations, e.g. for us to comply with national legislation on bookkeeping and tax reporting, which we are subject to. Processing based on legal obligation is in accordance with Article 6(1)(c) of the GDPR.
- The legitimate interests pursued by us, i.e. our interests in pursuing the purposes described above. Processing based on a legal obligation is in accordance with Article 6(1)(f) of the GDPR.
2. Email updates and campaigns
If you have signed up to receive updates from us or subscribed for a campaign, you can unsubscribe any time or request your data to be deleted.
3. How long we keep your data
Types of personal information
Visiana ApS may collect such information about you as
- Details of your visits to the Website and the resources that you access including, but not limited to weblog statistics,
- Information that you provide by filling in forms on our Website, such as when you wish to contact us via a contact page,
- Information provided to us when you communicate with us for any reason.
During the course of doing business or interacting with Visiana ApS, or receiving products and services from or through Visiana ApS, you may, depending on the nature of the circumstances, be asked to provide Visiana ApS with:
- Geographic (physical) addresses;
- Demographic information;
- E-mail addresses;
- Phone numbers or other contact information;
- Names (first, and last or whatever the family identifying name is);
- Billing information;
- Web site usage preferences;
- Feedback regarding our business, services, web site and public relations;
- Source IP addresses;
- Times and dates of access to Web site servers;
- Personal preferences;
- Product and service preferences;
- Browsers types and configurations; and
- Miscellaneous administrative and computer traffic information.
- Intended use of products
We may use third-party service providers to monitor and analyze the use of our service. Some of these service providers may transfer your data to countries outside the EU/EEA, specifically the US. However, these service providers are subject to specific mechanisms to adequately protect your data (Privacy Shield).
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Withdrawal of consent and other rights
Furthermore, you have the right to ask us for access to, rectification or erasure of your data; to restrict processing (pending correction or deletion); to object to the processing; and to ask for the transfer of your data electronically to a third party (data portability). Some of these rights are not automatic, and we reserve the right to discuss with you why we might not comply with a request from you to exercise them.
Last, you have the right to lodge a complaint to your local supervisory authority. Your local supervisory authority can be found on the website of the European Data Protection Board: https://edpb.europa.eu/about-edpb/board/members_en.
This document was last updated on January 27th, 2020.